Finoment

Refund & Cancellation Policy

Effective date: November 1, 2026

This policy applies to purchases from Finoment LLC.

1. Digital products

Because our products are digital and delivered immediately upon successful payment, we do not offer refunds by default once delivery has occurred. Exceptions:

  • Duplicate charge or technical failure: full refund upon verification.
  • Product not delivered or materially different from description: full refund upon verification.
  • Statutory rights: nothing in this policy limits refund or withdrawal rights that apply to you by law (e.g. 14-day right of withdrawal for consumers in the EU/UK, subject to the digital-content exception where delivery has begun with your prior consent).

2. Subscriptions (if applicable)

Where a link creates a recurring subscription, you may cancel at any time from your account. Cancellation stops future renewals. Amounts already charged for the current billing period are non-refundable except as required by law.

3. How to request a refund

Email support@finoment.com within 30 days of the transaction, quoting your invoice number and reason. We reply within 5 business days. Approved refunds are issued to the original payment method within 5–10 business days of approval.

4. Chargebacks

Please contact us before initiating a card chargeback so we can resolve the issue directly. Chargebacks filed for reasons we can demonstrably rebut with delivery, KYC and 3-D Secure evidence may result in suspension of your account and referral for collection of the disputed amount plus any fees imposed on us by the payment network.

5. Contact

Refund and billing questions: support@finoment.com.